CS - HMI Technical Support Engineer (Software & System Focus) - Hsinchu
Core
Provide software and system support for advanced semiconductor equipment, ensuring stability and resolving issues in customer fabs.
Role type
Technical Support Engineer (Software & System Focus)
Builds
System stability and operational efficiency for semiconductor manufacturing equipment
Domain
Semiconductor manufacturing / High-tech industrial systems
Required skills
Windows system administration, Linux administration, software installation and patching, log analysis, root cause analysis, network fundamentals, Python programming, scripting and automation
Preferred skills
Semiconductor industry experience, AI application development, data analytics tools, troubleshooting knowledge management systems
Technologies
Windows, Linux, Python
Responsibilities
Perform software installation, upgrades, patches, and system recovery; Troubleshoot complex software and system issues; Analyze logs and engineering data to identify root causes; Support machine maintenance and customer escalations; Develop technical documentation and troubleshooting guides; Drive automation and digital solutions; Provide technical coaching to field engineers
Seniority
Mid-level, hands-on IC