Plant Quality Engineer
Core
Supports strategic customer accounts by driving quality improvement, resolving customer issues, and managing quality activities throughout product development and production.
Role type
Customer-facing quality engineer
Builds
Robust product quality and customer satisfaction for strategic accounts
Domain
Manufacturing quality / Automotive or industrial components
Required skills
Root cause analysis, Statistical Process Control (SPC), Measurement System Analysis (MSA), Risk Management, Process improvement, Customer account management, Audit coordination, Data analysis
Preferred skills
Layered Process Audits, Cost of Quality reduction, Voice of Customer translation
Technologies
Microsoft Office (Outlook, Word, PowerPoint, Excel), Sensata tools
Responsibilities
Coordinate analysis of products in response to customer complaints and initiate corrective actions; Ensure smooth launch of new and changed products; Train and manage technicians and inspectors; Work with cross-functional teams to solve customer challenges; Develop customer satisfaction plans and quality goals; Facilitate risk management processes in compliance with external standards.
Seniority
Mid-level, hands-on IC