Business Applications Analyst (Salesforce)
Core
Partner with stakeholders to translate business needs into scalable Salesforce solutions, optimizing lead-to-cash processes and customer lifecycle management.
Role type
Business Applications Analyst (Salesforce)
Builds
Enterprise application solutions for law enforcement, national security, and intelligence agencies
Domain
Security technology / Enterprise software (via careerplan.io/jobs/F2-009-9D-07B-98-00C-business-applications-analyst-salesforce)
Required skills
Salesforce administration, Lead-to-Cash process expertise, business process analysis, gap analysis, requirements gathering, solution design, UAT coordination, SQL querying
Preferred skills
Salesforce Administrator certification, advanced reporting/dashboards, Jira/Monday.com experience, system integration knowledge
Technologies
Salesforce, Jira, Monday.com, SQL
Responsibilities
Configure and maintain Salesforce, design functional/technical solutions, prepare requirements and process flows, lead application projects, develop reports and dashboards, support UAT and troubleshooting
Seniority
Mid-level, hands-on IC
