Technical Account Manager
Core
Strategic technical partner ensuring successful deployment, adoption, and value realization of cyber-physical systems (CPS) protection platforms for enterprise customers.
Role type
Senior Technical Account Manager
Builds
Customer success and technical alignment for CPS protection platforms
Domain
Cybersecurity / Operational Technology (OT) / Networking
Deliverable
client delivery
Required skills
IT networking, TCP/IP/routing/switching, OT environments, cybersecurity principles, technical documentation, executive communication
Preferred skills
Network Architect experience, CCNA/CCNP certification, industrial automation knowledge
Technologies
Claroty Platform, TCP/IP, DNS, DHCP (via careerplan.io/jobs/F2-004-1D-071-technical-account-manager-at-claroty)
Responsibilities
Partner with customers to plan, design, deploy, and configure solutions; serve as primary technical point of contact; provide architecture recommendations and optimization strategies; identify risks and opportunities; translate field insights to product teams; develop technical artifacts and playbooks; support escalations; drive executive-level technical conversations.
Seniority
Senior, hands-on IC