Implementation Specialist - Remote
Core
Post-sales implementation professional delivering cloud-native SaaS solutions to public safety, government, and enterprise sectors, ensuring on-time activation and smooth operational transitions.
Role type
Senior IC Implementation Specialist (Cloud/SaaS)
Builds
Cloud deployment of public safety communication and collaboration software
Domain
Public Safety / Government / Enterprise Cloud
Required skills
Project management, SaaS implementation, stakeholder management, risk management, troubleshooting (app/OS), installation/migration, technical documentation, training delivery
Preferred skills
Programming (Java, C++, Ruby), Relational databases (SQL Server, Oracle, MySQL), Web technologies (HTML, CSS, XML, JSON), VMware/Virtual Machine management
Technologies
VMware, SQL Server, Oracle, MySQL, Java, C++, Ruby, HTML, CSS, XML, JSON
Responsibilities
Drive on-time activation and delivery of cloud solutions; manage project lifecycle, scope, and milestones; troubleshoot technical issues at application and OS levels; conduct training and create process documentation; manage stakeholder alignment and risk mitigation.
Seniority
Senior, hands-on IC
