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Senior Solutions Engineer

Waltham, United StatesFull-time$211,000–$211,0002026-09-28 → 2026-10-07

Core

Customer-facing technical expert owning the full lifecycle of enterprise storage management tools, from presales demos to field troubleshooting and lab operations.

Role type

Senior Solutions Engineer (Enterprise Storage)

Builds

Enterprise storage management tools (AADM, SnapSync, IPAT, Ansible Collection) for Fortune 500 enterprises and service providers

Domain

Enterprise Storage / Data Infrastructure

Deliverable

client delivery

Required skills

Enterprise storage architecture, Linux/Windows administration, Python log analysis, presales demonstrations, on-site deployment, technical troubleshooting, incident management

Preferred skills

Infinidat InfiniBox experience, Ansible automation, container deployment (Podman), Jira triage, performance monitoring (Infinimetrics)

Technologies

InfiniBox, AADM, SnapSync, IPAT, Ansible, Linux (RHEL/Rocky/Ubuntu), Windows Server, AIX, Solaris, VMware ESX/vCenter, Hyper-V, OLVM, Podman, Jira, Infinimetrics

Responsibilities

Lead presales technical evaluations and demonstrations; own customer onboarding and initial installation; provide hands-on troubleshooting and on-site support; manage lab environments and acceptance testing; triage field exceptions and analyze logs; maintain issue tracking queues and documentation