Support Engineer - Baton Rouge
Core
Provide expert support for AI/ML platforms, troubleshoot model-related issues, diagnose complex technical problems, and optimize model performance.
Role type
Senior IC AI/ML Support Engineer
Builds
AI/ML platforms and deployed machine learning models
Domain
Cloud computing, Artificial Intelligence, Machine Learning
Deliverable
production ML models
Required skills
AI/ML fundamentals, NLP, data pipelines, model deployment, cloud platforms (AWS, Azure), LLMs, generative AI, deep learning frameworks (PyTorch, TensorFlow, JAX, Ray), AI accelerators (TPUs, GPUs), system administration, virtualization, containerization, troubleshooting, complex issue diagnosis, support methodologies
Preferred skills
Cloud Associate Cloud Engineer (ACE) certification, Machine Learning Engineer certification
Technologies
AWS, Azure, Vertex AI, Dialogflow, Gemini, PyTorch, TensorFlow, JAX, Ray, Java, C, C++, Python, Shell, Go, JavaScript
Responsibilities
Troubleshoot model-related issues and diagnose complex technical problems, Optimize model performance, Provide expert support for AI/ML platforms, Help teams identify and recruit qualified candidates effectively
Seniority
Mid-level, hands-on IC
