Agent(e) - immatriculation (minimum 21h)
Core
Frontline agent handling vehicle registration transactions and member services at a CAA-Québec center.
Role type
Customer service agent (vehicle registration)
Builds
Vehicle registration services for members and clients
Domain
Automotive services / Insurance
Deliverable
client delivery
Required skills
Customer service, transaction processing, document verification, payment handling, regulatory compliance
Preferred skills
Vehicle registration experience, computer tools proficiency
Responsibilities
Welcome clients and guide them through registration procedures, process registration transactions, verify required documents, collect payments, provide exceptional customer service while adhering to confidentiality and regulatory standards
