Healthcare Virtual Assistant – Insurance Verification Specialist (Onsite)
Core
Perform insurance eligibility and benefits verification and process prior authorization requests for patients in a US-based healthcare practice.
Role type
Healthcare Virtual Assistant – Insurance Verification Specialist
Builds
Insurance verification and prior authorization workflows for Physical Therapy, Chiropractic, Massage Therapy, and Personal Training services
Domain
Healthcare administration
Required skills
insurance eligibility verification, prior authorization processing, EMR/EHR systems, patient record management, data accuracy, task tracking, report generation, confidentiality handling
Preferred skills
experience in US-based healthcare practices, physical therapy, chiropractic, or massage therapy
Technologies
EMR/EHR systems, web-based applications (via careerplan.io/jobs/C9-006-5C-274-healthcare-virtual-assistant-insurance-verification-specialist-onsite-at-snapscale)
Responsibilities
Perform insurance eligibility and benefits verification, process and submit prior authorization requests, follow up on pending authorizations, track authorization status, review insurance information for accuracy, document verification details, update patient records, maintain organized task records, assist with identifying missing information, pull reports, coordinate with internal staff, follow established workflows, complete tasks within timelines, ensure follow-through on outstanding tasks, maintain confidentiality of PHI
Seniority
Individual Contributor, operational support