Healthcare Virtual Assistant – Orthodontic Insurance Verification Specialist (Davao - Onsite)
Core
Perform detailed insurance benefit lookups, data entry, and pre-authorization follow-ups for a high-volume U.S. orthodontic practice.
Role type
Healthcare Virtual Assistant (Orthodontic Insurance Verification)
Builds
Insurance verification data and patient medical history records for Cloud 9 Ortho
Domain
Healthcare / Orthodontics / Insurance Administration
Required skills
US dental/orthodontic insurance verification, Cloud 9 Ortho software, data entry, patient portal navigation, pre-authorization tracking
Preferred skills
Orthodontic practice experience, structured process-driven mindset
Responsibilities
Perform detailed insurance benefit lookups for new patient exams, Extract and enter benefit data into Cloud 9, Cross-reference insurance details using Podium call transcripts, Input patient medical history forms from the patient portal, Follow up on pending pre-authorizations
Seniority
Entry-level to Mid-level, hands-on IC