CareerPlan

Remote Customer Support Specialist | Maintenance & Housing Support

Mexico City, MexicoRemoteFull-time2026-10-22
RemoteFreelance / independent contractor

Core

Remote customer support specialist handling maintenance requests, housing locator services, and open-line support for a US-based housing services operation.

Role type

Customer Support Specialist

Builds

Customer service interactions and maintenance coordination

Domain

Housing services

Deliverable

client delivery

Required skills

Customer service, maintenance coordination, housing locator support, open-line support, English communication, listening, problem-solving, documentation, issue escalation, independent work, schedule adherence

Technologies

Microsoft Teams, Office 365, Windows 11, Dual monitors, Wired USB Headset, Webcam, Fibre internet (Ethernet), Backup power solution