Junior AI/ML Engineer
Core
Build AI agents for voice and chat customer conversations, focusing on retrieval, orchestration, and integrations.
Role type
Junior IC machine-learning engineer (AI agents)
Builds
AI-powered customer conversation solutions
Domain
Customer Experience (CX) + Generative AI
Deliverable
production ML models
Required skills
Python, Git, Docker, SQL, LLM APIs, agent frameworks, RAG pipelines, REST APIs, cloud platforms
Preferred skills
Speech AI technologies, Model Context Protocol, CRM APIs, LLM evaluation tools
Technologies
Microsoft Azure, AWS, Google Cloud, OpenAI, Anthropic, Gemini, LangChain, LangGraph, Semantic Kernel, Azure AI Speech, Whisper, LiveKit, Pipecat, Dynamics 365, Salesforce, Zendesk, Langfuse, Ragas
Responsibilities
Develop conversational agents that interact with users and call tools; Build retrieval-augmented generation (RAG) pipelines; Connect AI agents with CRMs and databases; Build and manage APIs; Support voice AI development; Test and improve quality; Support deployment and monitoring
Seniority
Junior, hands-on IC