Customer Service Representative | Dagupan, Pangasinan
Core
On-site customer service professional supporting international clients in a fast-paced BPO environment.
Role type
Customer Service Representative
Builds
Customer support services for international clients (via careerplan.io/jobs/BA-006-65-07E-2A-603-customer-service-representative-dagupan-pangasinan)
Domain
Business Process Outsourcing (BPO)
Deliverable
client delivery
Required skills
English communication, problem-solving, multitasking, attention to detail, adaptability
Responsibilities
Handle inbound/outbound calls, live chat, and email support; resolve customer issues; manage escalations; schedule appointments; process billing and collections; perform administrative support tasks.