English Trainer – ESL
Core
Deliver engaging English and ESL training to adult learners in a professional environment, focusing on spoken and written English, grammar, vocabulary, and professional communication.
Role type
Senior IC English Trainer (ESL)
Builds
Internal employee communication skills and confidence
Domain
Corporate training / BPO / Language education
Required skills
Adult learning pedagogy, ESL curriculum design, proficiency assessment, classroom facilitation, constructive feedback delivery, training material development, learner progress tracking, adaptive teaching methods
Preferred skills
BPO/contact center training experience, TESOL/TEFL/CELTA certification, coaching on professional communication, experience with diverse proficiency levels
Technologies
Digital training tools, assessment platforms
Responsibilities
Develop and facilitate training sessions on spoken/written English and professional communication; Assess learner proficiency and identify development needs; Adapt training methods for different learning levels and styles; Provide clear, constructive feedback to learners; Coach individuals or small groups on communication skills; Track learner progress and recommend reinforcement; Collaborate with leadership to align training with operational needs; Create and improve training materials and assessments.
Seniority
Mid-Senior, hands-on IC (via careerplan.io/jobs/BA-006-04-279-2A-603-english-trainer-esl)