Senior ServiceNow Developer
Core
Design, build, and scale ServiceNow applications, workflows, and AI-powered experiences across ITSM, HRSD, and Knowledge domains.
Role type
Senior ServiceNow Platform Engineer (IC)
Builds
ServiceNow applications, Virtual Agent flows, REST/SOAP integrations, and Flow Designer automations
Domain
IT Infrastructure / Enterprise Service Management
Required skills
ServiceNow (Virtual Agent, ITSM, HRSD, Knowledge), ACLs, business rules, UI policies, data policies, automated testing, REST/SOAP integrations, Flow Designer, AI development tools
Preferred skills
AI development tools (Claude Enterprise, ChatGPT), security compliance, mentoring
Technologies
ServiceNow, Virtual Agent, ITSM, HRSD, Knowledge, REST, SOAP, Flow Designer, Workday, Okta, Office 365, ChatGPT, Claude Enterprise
Responsibilities
Design and build ServiceNow applications, workflows, and AI-powered experiences; write and maintain automated tests; lead code reviews; manage integrations with Workday and Okta; develop Flow Designer automations; provide reactive support and handle platform upgrades; mentor team members; maintain technical documentation.
Seniority
Senior, hands-on IC
