DGS Support Analyst
Core
Administer and maintain the proprietary DGS platform across galvanizing facilities to track plant statistics, production metrics, and operational performance.
Role type
IT support analyst (industrial systems)
Builds
Proprietary DGS platform for galvanizing facilities
Domain
Industrial manufacturing / Galvanizing
Required skills
Systems administration, Troubleshooting (software/hardware/connectivity), Data integrity monitoring, Excel proficiency, Proprietary software administration, Technical documentation, User training
Preferred skills
Technical Support Certification (MCSA, A+, CCNA)
Technologies
DGS platform, Microsoft Office, Excel
Responsibilities
Manage DGS user accounts, permissions, and configurations; Monitor system performance and data integrity; Troubleshoot application and connectivity issues; Coordinate with IT, developers, and plant teams; Support system upgrades and deployments; Train plant personnel on DGS use.
Seniority
Mid-level, hands-on IC