Service Manager
Core
Lead service operations and drive revenue growth for a key semiconductor customer across US sites.
Role type
Senior Account Service Manager
Builds
Service delivery and operational performance for semiconductor capital equipment
Domain
Semiconductor manufacturing / Capital equipment services
Required skills
Service operations leadership, team management, technical escalation handling, business growth strategy, stakeholder management, contract negotiation, cross-functional coordination, performance monitoring, process improvement (via careerplan.io/jobs/A5-007-0D-17E-service-manager)
Preferred skills
Semiconductor industry experience, matrix organization navigation, international travel
Technologies
Semiconductor metrology tools, capital equipment systems
Responsibilities
Lead service operations for assigned US sites; manage and develop service teams; drive service revenue growth and identify new opportunities; handle complex technical escalations; align US service strategy with global account goals; ensure consistent service standards across locations.
Seniority
Senior, hands-on IC