Program Assistant
Core
Support the efficient management of referrals to ensure clients and consumers can access care in a timely way by managing incoming referrals and directing them to the correct areas of the organization.
Role type
part-time administrative support specialist (referral intake)
Builds
patient administration database records and referral routing workflows
Domain
healthcare administration
Deliverable
dashboards & analysis
Required skills
data entry, communication, problem-solving, organizational skills, accuracy
Responsibilities
manage phone and email enquiries, enter referrals onto the patient administration database, direct referrals to correct organizational areas