Senior Business Analyst (Salesforce) - South Bank, QLD
Core
Analyze and define requirements for Salesforce CRM solutions, translating business needs into technical specifications to optimize functionality.
Role type
Senior Business Analyst (Salesforce)
Builds
Salesforce CRM solutions and initiatives for the Global Supply Technology team
Domain
Travel industry + Salesforce CRM
Required skills
Salesforce expertise, Salesforce integrations, data migration, AppExchange products, Agile project management, requirements gathering, documentation
Preferred skills
Stakeholder management, process improvement, risk identification
Technologies
Salesforce, AppExchange
Responsibilities
Develop strategies to prioritize strategic initiatives, manage project progress and milestones, contribute to product roadmaps, plan and conduct requirements workshops, review business requirement documents, identify and document risks, establish requirements baselines, evaluate processes and data flows, recommend process enhancements, define OBW standards and guidelines
Seniority
Senior, hands-on IC
