Director, Technical Consultant
Core
Lead and own the post-sales Technical Consultant organization to drive customer onboarding, activation, and success for Ramp's financial infrastructure platform.
Role type
Director of Technical Consulting (Leadership)
Builds
Ramp's technical post-sales motion, including implementation, expansion, and renewal strategies for key customers.
Domain
Financial Technology (FinTech), Accounting, ERP/IdP/HRIS integration
Deliverable
client delivery
Required skills
Solutions Consulting, Sales Engineering, Solutions Architecture, Team Leadership, ERP/IdP/HRIS proficiency, System Design, Technical Specification Writing
Preferred skills
Accounting systems expertise, Controllership needs knowledge, Finance/Accounting workflows
Technologies
IdP, HRIS, ERP
Responsibilities
Lead and develop the Technical Consultant team, partner with Sales and Product to advocate for integration development, collaborate with Customer Success to ensure product utilization, execute advanced technical implementations, develop strategies to improve engagement and renewals, provide strategic input to product development.
Seniority
Director, leadership & strategy