Senior Solutions Architect - Europe
Core
Lead architecture and implementation for enterprise deployments of speech-to-text, text-to-speech, and voice-agent capabilities; own post-sales technical success and serve as Tier-3 escalation point.
Role type
Senior Solutions Architect (Post-Sales & Technical Support)
Builds
Production-grade voice agent integrations, contact center solutions, and voice analytics systems for enterprise customers.
Domain
Voice AI, Speech Recognition, Cloud Infrastructure, Enterprise Software
Deliverable
production ML models | product features | client delivery
Required skills
Solutions Architecture, Python/Rust/JavaScript, Cloud Platforms (Kubernetes/Docker), Post-Sales Engineering, Root Cause Analysis, Technical Documentation, Incident Response
Preferred skills
Speech Recognition (STT/TTS), Voice Agent Orchestration, WER Analysis, Self-Hosted Systems, EMEA Compliance (GDPR), European Languages
Technologies
Python, Rust, JavaScript, Docker, Kubernetes, Helm, LLMs
Responsibilities
Lead architecture for enterprise deployments, optimize accuracy and latency for customer integrations, design reference architectures for contact centers and voice analytics, build internal tools and scripts, contribute to pre-sales discovery and POCs, partner with Product/Engineering on roadmap, maintain knowledge systems and runbooks.
Seniority
Senior, hands-on IC