Waitstaff – Kuro
Core
Provide table service, take orders, deliver food and drinks, and process payments to ensure high customer satisfaction at a Japanese and modern Australian restaurant.
Role type
Waitstaff
Builds
Dining experiences for guests at Kuro Bar & Dining
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Table service, order taking, food and drink knowledge, payment processing, complaint resolution, menu knowledge
Preferred skills
Cocktail knowledge, wine knowledge, sake knowledge, shochu knowledge, cash register operation, ordering system proficiency
Technologies
Cash register, ordering information system
Responsibilities
Welcome customers and seat them, introduce menus and describe dishes/drinks, make specialty recommendations, take orders, deliver food and drinks, inspect dish quality, resolve customer needs, handle complaints, deliver checks and accept payment, collaborate with staff
Seniority
Junior to Mid-level, hands-on IC
