Client Service Officer – Maroubra
Core
Deliver person-centred, trauma-informed housing services to vulnerable clients, including supporting housing applications, managing tenancies, and coordinating support services.
Role type
Client Service Officer (Public Housing)
Builds
Public housing tenancies and support services for vulnerable community members
Domain
Social Services / Public Housing
Deliverable
client delivery
Required skills
Trauma-informed care, tenancy management, community engagement, policy navigation, record keeping, field work
Preferred skills
Passion for supporting Aboriginal and Torres Strait Islander communities, resilience, solutions-focused approach
Responsibilities
Supporting clients with housing applications and tenancy matters, managing public housing tenancies and addressing issues, engaging with vulnerable clients, maintaining client and property records
Seniority
Entry to Mid-level, operational IC