Case Manager I
Core
Provide onsite case management services to residents transitioning from homelessness to tenanted living, serving as a central point of contact for clients navigating housing and support services.
Role type
Entry-level case manager (social services)
Builds
Individualized service plans and housing retention strategies for vulnerable populations
Domain
Social services / Homelessness support
Deliverable
client delivery
Required skills
Case management, eligibility evaluation, home visits, community referrals, independent living skills training, service plan development, medication/treatment regimen support, HMIS data entry, stakeholder liaison
Preferred skills
Bilingual fluency in English and Spanish, harm reduction model application, motivational interviewing, critical time intervention, housing first approach
Technologies
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), HMIS
Responsibilities
Conduct face-to-face case management sessions and home visits; assist with housing voucher applications and recertification; develop individualized service plans; provide referrals for health, mental health, education, and vocational services; support clients in developing independent living skills; maintain client files and enter notes into HMIS; respond to urgent client and landlord requests; provide new resident orientation.
Seniority
Entry-level, individual contributor
