Case Manager I
Core
Provide high-quality case management services to help individuals and families transition from homelessness to permanent, independent living within the community.
Role type
Scattered Site Case Manager
Builds
Individualized service plans and housing retention strategies for vulnerable populations
Domain
Social services / Housing / Homelessness prevention
Deliverable
client delivery
Required skills
Case management, eligibility evaluation, community referrals, independent living skills training, medication management, harm reduction, motivational interviewing, critical time intervention, housing first, budgeting, transportation coordination
Preferred skills
Bilingual Spanish fluency, knowledge of local housing market and programs
Technologies
Homeless Management Information System (HMIS), CHAMP, MS Office Suite
Responsibilities
Conduct face-to-face case management sessions and home visits; assist clients with housing voucher applications and recertification; develop individualized service plans addressing housing, financial, and health needs; coordinate referrals to health, mental health, and vocational services; maintain client files and HMIS/CHAMP records; respond to urgent client or landlord requests; provide new resident orientation and community field trips.
Seniority
Entry-level to Mid-level, hands-on IC
