Case Manager I
Core
Provide high-quality case management services to help individuals and families transition from homelessness to permanent, independent living within the community.
Role type
Case Manager (Social Services)
Builds
Individualized service plans and support for housing retention and self-sufficiency
Domain
Social Services / Homelessness Prevention / Housing Assistance
Deliverable
client delivery
Required skills
case management, eligibility assessment, community referrals, independent living skills training, harm reduction, motivational interviewing, critical time intervention, housing first, documentation management, stakeholder liaison
Preferred skills
Spanish fluency, knowledge of local housing market and programs
Technologies
HMIS, CHAMP, MS Office Suite
Responsibilities
Conduct face-to-face case management sessions and home visits; assist with housing voucher applications and recertification; develop individualized service plans; coordinate referrals for health, mental health, and vocational services; monitor client progress and provide education on housing retention; manage client files and enter notes into HMIS/CHAMP; respond to urgent requests; transport clients to appointments and community activities.
Seniority
Entry-level to Mid-level, hands-on IC