Front Office Coordinator | Blacktown
Core
Support and coach the reception team, coordinate daily front office operations, and serve as the first point of contact for patients to ensure a welcoming experience.
Role type
Front Office Coordinator (Healthcare/Dental)
Builds
Daily front office operations and patient experience
Domain
Healthcare / Dental
Required skills
Front office coordination, team leadership and coaching, patient feedback management, customer service, organizational skills, computer skills
Preferred skills
Dental practice experience, allied health experience
Responsibilities
Coordinate daily front office operations, coach and support the reception team, manage patient feedback and complaints, track practice metrics, drive continuous improvements
Seniority
Mid-level, hands-on IC