Senior Operations Manager, Partner Network & Automation
Core
Own the performance and development of Gelato's production partner network across Europe, using data and automation to optimize capacity, quality, and speed.
Role type
Senior Operations Manager (Partner Network & Automation)
Builds
Scalable partner onboarding workflows, performance dashboards, and automated operational systems for a global print production network.
Domain
Print production, supply chain, marketplace operations, and automation.
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Data analysis, systems thinking, process automation, stakeholder management, strategic decision-making, supplier ecosystem assessment, operational metrics interpretation.
Preferred skills
Supply chain, manufacturing, logistics, marketplace, retail, or ecommerce experience.
Technologies
GelatoConnect, modern automation tools, AI tools.
Responsibilities
Use production and delivery data to identify performance gaps and root causes; build dashboards and frameworks to make network performance actionable; identify and automate manual processes; determine capacity needs and identify new production partners; onboard new partners and improve the onboarding process; assess the supplier ecosystem for procurement and inventory efficiency; partner with Product and Engineering to remove operational friction; translate network insights into recommendations for cost, service, quality, and growth.
Seniority
Senior, hands-on IC
