Change and Communications Specialist
Core
Drive engagement and adoption across critical digital transformation initiatives, ensuring employees are informed and supported through change to embed new systems and processes.
Role type
Change and Communications Specialist
Builds
Technology and cyber security initiatives, new systems, and ways of working
Domain
ICT, digital transformation, cyber security, ERP, system implementation
Deliverable
product features
Required skills
Change management, communication campaign development, stakeholder engagement, workshop facilitation, adoption metrics analysis, Microsoft 365 proficiency
Preferred skills
Experience in ICT/digital transformation environments, translating technical concepts, managing multiple priorities
Technologies
Microsoft 365 (Teams, SharePoint, Outlook)
Responsibilities
Develop and execute communication campaigns across multiple channels; Engage with stakeholders at all levels to build readiness; Facilitate workshops and feedback forums; Monitor adoption metrics and identify engagement gaps; Partner with project teams to align communications with delivery milestones; Support training and operational readiness initiatives.
