Technical Writer
Core
Create world-class technical documentation for complex cloud technologies, APIs, developer tools, and infrastructure services to drive customer success.
Role type
Senior Technical Writer (Developer Documentation)
Builds
Developer guides, API documentation, tutorials, release notes, and product documentation
Domain
Cloud infrastructure, SaaS, developer tools, microservices, REST APIs
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical documentation creation, information architecture, documentation toolchains management, API documentation, version control (Git/GitHub), markup languages (Markdown, reStructuredText), Agile project tracking, SEO principles, analytics tools, cloud platform documentation
Preferred skills
Technical video tutorial creation, CI/CD pipeline familiarity, cloud infrastructure concepts
Technologies
Git, GitHub, OpenAPI, Swagger, Postman, Confluence, GitBook, Read the Docs, Document360, Jira
Responsibilities
Maintain and improve company knowledge base; establish documentation standards and style guides; design documentation structure and navigation; manage documentation toolchains; create high-quality technical content; collaborate with engineers and product managers; translate complex technical concepts; plan and deliver projects in Agile environments; analyze usage metrics and feedback; monitor support tickets and community channels; develop scripts for educational video materials
Seniority
Mid-level, hands-on IC