Data Analyst
Core
Leverage data analytics expertise to shape digital experiences, support client onboarding, and drive business growth through hands-on customer engagement and data-driven insights.
Role type
Data Analyst (Customer Success & Analytics)
Builds
Data models, reports, and visualizations for Telecom Expense Management and Fleet Optimisation
Domain
Telecommunications / Managed Services (via careerplan.io/jobs/993eec34-9a87-4c95-8711-1f6312a2cb08-data-analyst-at-sydney-uni)
Deliverable
dashboards & analysis
Required skills
Advanced Excel, Power BI Report Design, Data Modelling, Data Visualisation, Data Mining, SQL/Database Management
Preferred skills
Telstra mobility plans experience, C-level stakeholder communication
Technologies
Microsoft Excel, Power BI, Database Management Systems
Responsibilities
Evaluate and interpret complex data sets to identify trends and patterns; maintain data models for analytic and reporting; analyse billing trends and build Telecom Expense Management and Fleet Optimisation models; review reporting processes and recommend improvements; coordinate project requirements with stakeholders; develop and execute customer retention strategies; onboard and train clients on new technology.
Seniority
Mid-level (2+ years experience)
