Mitarbeiter (m/w/d) im After-Sales & Service (Innendienst, Vollzeit)
Core
Customer service and order management for spare parts and service requests in the manufacturing automation industry.
Role type
After-sales service coordinator
Builds
Service offers, spare parts orders, and service deployment coordination for special machine building customers
Domain
Manufacturing automation / Special machine building
Deliverable
client delivery
Required skills
Technical and commercial vocational training, MS Office, ERP systems, German (fluent), English (fluent)
Preferred skills
Prior experience in a similar position
Responsibilities
Handle customer inquiries and perform initial technical assessments, Create offers and process orders, Manage complaints, Coordinate installation and commissioning activities with field technicians
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