Head of Global Account Management
Core
Define long-term strategy and build scalable processes for global enterprise account management to drive customer value and revenue growth.
Role type
Senior leadership, global account management head
Builds
Enterprise SaaS platform for automated cloud resource management
Domain
Cloud infrastructure / DevOps / Enterprise SaaS (via careerplan.io/jobs/99-003-DF-268-head-of-global-account-management-at-scaleops)
Deliverable
production ML models
Required skills
Enterprise SaaS account management, global team leadership, revenue growth strategy, executive stakeholder management, contract negotiation, cloud technology familiarity (K8s, AWS/GCP/Azure)
Preferred skills
Scaling AM/CS organizations, technical persona engagement, strategic data-driven mindset
Responsibilities
Develop and execute global account management strategy; Drive enterprise growth and retention; Lead executive-level relationships; Build and scale a high-performing global team; Align cross-functionally for customer success
