Payroll Operations Manager, Americas
Core
Lead and scale payroll operations for the Americas region, managing a distributed team, vendor relationships, and operational escalations for a global employment platform.
Role type
Senior IC Payroll Operations Manager (People Leader)
Builds
Scalable payroll processes, vendor SLAs, and operational controls for US, Canada, and Latin American markets.
Domain
Global Employment / Payroll / HR Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
US and Canada payroll expertise, Latin American payroll knowledge, equity-payroll knowledge, vendor management, process improvement, distributed team leadership, risk and compliance management
Preferred skills
EOR experience, payroll transformation, AI/automation in payroll
Technologies
None explicitly listed
Responsibilities
Lead and coach experienced payroll ICs; act as technical escalation point for complex payroll matters; manage vendor outcomes and SLAs; build scalable processes and documentation; partner with Product, Finance, and Legal to solve end-to-end problems; drive automation and standardization.
Seniority
Senior, hands-on IC with people leadership
