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L3 Support Java

Ciudad de México, MexicoRemoteFull-time2026-10-05 → 2026-10-08
Remote

Core

L3 escalation point for complex production issues, diagnosing and resolving high-priority incidents in Java-based enterprise systems.

Role type

Senior L3 Production Support Engineer (Java)

Builds

Production bug fixes, patches, and operational stability for multi-tier server environments

Domain

Enterprise IT Services / Java / Middleware

Required skills

Advanced Java/J2EE, REST API, Servlets, JSP, JDBC, Hibernate, Spring, Relational Databases (DB2, Oracle, Sybase), Unix/Linux, Shell/Perl scripting, Middleware (WebLogic, WebSphere, JBoss), CI/CD, Git, Jenkins

Preferred skills

Eclipse, NetBeans, Autosys, Procmon, Crontab, Jira, ServiceNow (via careerplan.io/jobs/45-004-0D-56C-l3-support-java-at-sequoia-connect)

Technologies

Java, J2EE, REST API, Servlets, JSP, JDBC, Struts, Hibernate, Spring, DB2, Oracle, Sybase, Unix, Linux, Shell, Perl, WebLogic, WebSphere, JBoss, Git, Jenkins, Autosys, Procmon, Crontab, Jira, ServiceNow, Eclipse, NetBeans

Responsibilities

Serve as primary escalation point for complex production issues; Make code-level changes in Java, Unix scripts, and Databases within production environments; Execute end-to-end steps following the SDLC process for production bug fixes and patches; Manage and troubleshoot multi-tier server environments; Monitor and manage automated jobs; Lead incident, problem, and change management processes; Maintain and update Shell/Perl scripts

Seniority

Senior, hands-on IC