Urgent Need Project Manager
Core
Manage and drive Knowledge Transfer (KT) work streams for account onboarding projects, specifically focusing on IPsoft IPcenter automation and ITSM integration.
Role type
Senior Project Manager (Knowledge Transfer)
Builds
Account onboarding projects, SOP development through automation release
Domain
IT Systems Integration, Knowledge Transfer, IPsoft IPcenter
Deliverable
client delivery
Required skills
Knowledge Transfer (KT) expertise, IPsoft IPcenter knowledge, ITSM system integration, IT Operations familiarity (Server, Network, Middleware, Database, Storage), process development, concurrent project management (10+ projects)
Preferred skills
None stated
Technologies
IPsoft IPcenter, ITSM systems
Responsibilities
Manage KT work stream for account onboarding, Serve as SME for IPcenter KT and SOP development, Ensure correct KT execution regarding IPcenter-ITSM interactions, Apply IPcenter automation to offload IT Operations work, Manage 10+ similar projects concurrently
Seniority
Senior, hands-on IC
