Customer Service Consultant – Major Loss
Core
Coordinate client communications and support the progression of complex commercial insurance claims from allocation to completion.
Role type
Customer Service Consultant (Claims Coordination)
Builds
Seamless coordination across construction, insurance, and client operations projects
Domain
Insurance / Property Restoration / Construction
Deliverable
client delivery
Required skills
Claims management, stakeholder communication, project coordination, documentation accuracy, risk escalation, Microsoft Office proficiency
Preferred skills
Insurance or construction industry experience, multi-priority management