Change and Communications Specialist
Core
Drive an Enterprise Governance, Risk and Compliance (GRC) transformation program by managing change, communications, and learning adoption for new processes and systems.
Role type
Change and Communications Specialist (Transformation)
Builds
New GRC processes, systems, and ways of working
Domain
Financial Services / Insurance / Regulated Environment
Required skills
Change management, communications strategy, content design, stakeholder engagement, training development, Microsoft 365 (Word, PowerPoint, SharePoint), AI-assisted content creation
Preferred skills
Risk/Compliance domain knowledge, GRC platform experience, change management methodologies, adult learning principles
Responsibilities
Develop and deliver change and communication activities aligned to project milestones; Create engaging communications and change materials including key messages, FAQs, leader briefing packs, presentations, intranet content and stakeholder updates; Develop role-based learning materials including presentations, facilitator guides, quick reference guides, user guides, training videos and other learning resources; Review and improve risk and compliance content across the intranet to simplify navigation and improve access to policies and procedures
Seniority
Mid-level, hands-on IC