Customer Solutions Consultant - Italy
Core
Manage portfolio customers to drive product adoption for a Treasury Management System and Accounts Payable/Receivable platform serving mid-market companies.
Role type
Customer Solutions Consultant (SaaS)
Builds
Treasury Management System, Accounts Payable, and Accounts Receivable solutions
Domain
Fintech / Corporate Finance
Deliverable
client delivery
Required skills
Customer success management, Treasury and Corporate finance workflows expertise, product advocacy, stakeholder alignment, growth opportunity identification, cross-functional collaboration
Preferred skills
SaaS or B2B experience, advising and convincing skills, multitasking in dynamic environments
Technologies
Treasury Management Systems, Accounts Payable solutions, Accounts Receivable solutions
Responsibilities
Manage customer portfolio to drive product adoption, dive into customer finance workflows to improve tool setup, act as a product expert to maximize customer ROI, advocate for customer needs internally, collaborate with Commercial Account Managers to identify growth opportunities, cooperate with adjacent teams to ensure customer business objectives are met
Seniority
Junior to Mid-level, hands-on IC
