Staff Product Manager - Shipping and Fulfillment
Core
Own the end-to-end shipping and fulfillment stack, including courier integrations, routing, cash-on-delivery reconciliation, and fulfillment beyond last-mile (inventory, warehousing, returns), driving merchant retention and unit economics.
Role type
Staff Product Manager (Shipping & Fulfillment)
Builds
Shipping products, partner integrations, and fulfillment orchestration for a multi-merchant platform.
Domain
E-commerce logistics and supply chain
Required skills
Shipping/fulfillment product ownership, shipment economics and rate card design, multi-provider routing strategy, integration layer architecture, last-mile and reverse logistics expertise, engineering squad leadership
Preferred skills
Partner network product experience, GCC logistics context
Technologies
Courier integrations, webhooks, status mapping, reconciliation systems
Responsibilities
Own strategy and roadmap prioritized on merchant retention and contribution per shipment; Decide routing and pricing for each order; Raise delivery reliability metrics; Build stable integration layers for new providers; Extend capabilities beyond last-mile based on retention impact; Define free vs. paid shipping capabilities; Own metrics and shift volume between providers based on performance data
Seniority
Staff, hands-on IC with strategic ownership
