Senior Business Analyst (Dynamics 365)
Core
Lead end-to-end business analysis and functional consulting for Dynamics 365 and Power Platform initiatives, translating complex business needs into scalable technology solutions.
Role type
Senior Business Analyst / D365 Functional Consultant
Builds
Dynamics 365 and Power Platform solutions for financial services
Domain
Financial services, Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
Required skills
Dynamics 365 CRM configuration and customization, Power Platform (Power Apps, Power Automate, Power BI), requirements elicitation, process modeling, data migration, API integration, UAT testing, workshop facilitation
Preferred skills
Agile/Waterfall delivery experience, Jira, Confluence, Azure DevOps, Visio, Miro (via careerplan.io/jobs/970a107c-9e38-47fc-81f9-506008edff4b-senior-business-analyst-dynamics-365-at-halcyon-knights)
Technologies
Dynamics 365, Power Platform, Power Apps, Power Automate, Power BI, Jira, Confluence, Azure DevOps, Visio, Miro
Responsibilities
Lead end-to-end business analysis from discovery to implementation; Partner with stakeholders to define target outcomes and solution scope; Elicit and prioritize functional, data, integration, and security requirements; Map current and future-state processes and data flows; Translate business requirements into D365 functional specifications; Facilitate design sessions with technical and business stakeholders; Support data migration, integration, and UAT testing; Produce analysis documentation and contribute to delivery practice improvements.
