Outbound Sales Consultant
Core
Proactively engage with SME customers over the phone to identify needs, uncover growth opportunities, and drive retention and revenue.
Role type
Outbound Sales Consultant (B2B)
Builds
Revenue growth and customer retention for SME clients
Domain
B2B sales, SME services
Deliverable
client delivery
Required skills
outbound sales, telesales, contact centre sales, account management, objection handling, sales closing, CRM management, target achievement
Preferred skills
confident telephone manner, resilience, commercial mindset, high-volume conversation management
Responsibilities
Make outbound calls to existing SME customers, build relationships with business owners and decision-makers, identify and convert sales opportunities, drive customer retention and revenue growth, achieve individual sales and activity targets, manage customer information and activity through CRM, handle objections and confidently close sales