Control Room Operator
Core
Monitor CCTV, alarms, and access control systems to detect risks and coordinate real-time incident responses for sensitive assets.
Role type
Control Room Operator (Monitoring Centre Operator)
Builds
Real-time security monitoring and incident response coordination
Domain
Physical security / Surveillance
Deliverable
physical/clinical work
Required skills
Monitoring multiple systems, incident detection, incident response coordination, log/reporting, situational awareness, de-escalation
Preferred skills
Retail environment experience, calm under pressure
Technologies
CCTV systems, alarm systems, access control platforms
Responsibilities
Monitor CCTV, alarm systems, and access control platforms to detect and respond to incidents; Coordinate incident response, including escalating issues and communicating with on-site teams; Maintain accurate logs, reports, and system records for all security activities; Manage multiple systems in a fast-paced environment while maintaining strong situational awareness
