Community Manager, Brisbane
Core
Lead a large team across multiple buildings to drive member satisfaction, operational excellence, and business performance for WeWork's diverse member base and Enterprise clients.
Role type
Senior People Manager / Operations Leader
Builds
A premium community experience and operational standards across multiple WeWork locations
Domain
Real Estate / Flexible Workspace / Hospitality
Required skills
People management, hospitality operations, business operations, financial performance management, stakeholder partnership, data-driven retention strategies, revenue growth, team coaching, performance management
Preferred skills
8+ years in hospitality or multi-unit retail, 3+ years in direct people management, Bachelor's degree in Business/Marketing/Hospitality
Technologies
N/A
Responsibilities
Oversee a large team across multiple buildings; Lead teams in delivering exceptional hospitality and member experiences; Oversee daily workplace operations and maintain Quality Assurance standards; Partner with Leasing and Accounts teams to support renewals and identify growth opportunities; Manage portfolio profitability and report on key performance metrics
Seniority
Senior, hands-on IC with people management responsibilities
