Guest Experience Officer I Host I Maitre D - Opera Bar
Core
Front-of-house hospitality role focused on welcoming guests, taking orders, and creating memorable experiences at a high-traffic venue.
Role type
Guest Experience Officer (Front-of-House)
Builds
Guest experiences and service delivery at a hospitality venue
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Guest interaction, order taking, upselling, problem-solving, team collaboration, high-volume service management
Preferred skills
Hospitality experience, tourism experience, events experience, retail experience, customer service experience
Technologies
Crew phones
Responsibilities
Welcoming guests and creating first impressions, chatting with locals and tourists, taking food and drink orders, upselling and making recommendations, helping guests navigate the venue, spotting opportunities to enhance guest experience, supporting wider floor and bar teams
Seniority
Entry-level / Individual Contributor