IT Manager
Core
Oversees administration and support of the Epicor Kenetic ERP system, ensuring system performance, user support, and integration with shop floor operations. (via careerplan.io/jobs/95-001-A9-17C-it-manager)
Role type
IT Manager (ERP Specialist)
Builds
ERP system configurations, custom dashboards, reports, and integrations for manufacturing operations
Domain
Manufacturing / Enterprise Resource Planning (ERP)
Required skills
Epicor Kenetic administration, ERP system configuration, dashboard and report customization, troubleshooting application issues, shop floor system support, desktop and hardware support, system integration knowledge, business process modeling, workflow automation, networking principles
Preferred skills
Cloud or on-premises environment experience, high-level familiarity with system integration and development
Responsibilities
Administer and support the Epicor ERP system, provide first-level support for manufacturing shop floor systems, deliver desktops and hardware support, collaborate with Corporate IT, maintain system documentation and training materials, track and manage help desk tickets, provide after-hour support for critical issues
Seniority
Mid-level, hands-on IC