Senior Technical Support Engineer
Core
Provide 24/7 professional technical support, system administration, and integration assistance for global payment solutions (Payment Gateway, eWallet, CRM) to clients and partners.
Role type
Senior Technical Support Engineer (2nd level)
Builds
Payment processing systems, eWallets, and CRM integrations
Domain
Fintech / Global Payments
Deliverable
client delivery
Required skills
HTTP/HTTPS, FTP/SFTP, SSL/TLS, TCP/IP, client/server model, HTML, CSS, JavaScript, MS Office
Preferred skills
High-availability systems support, Ajax, XML, PHP, SQL, eCommerce software
Technologies
Payment Gateway, eWallet, CRM, MS Office
Responsibilities
Troubleshoot and resolve client issues, administer system applications, create and update merchant accounts, assist with system integrations, execute product release tests, monitor system applications
Seniority
Senior, hands-on IC
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