Scientific Sales Support Specialist
Core
Primary point of contact for customer enquiries, preparing quotations, managing orders, and supporting sales growth for scientific and laboratory instrumentation across Australia and New Zealand.
Role type
Scientific Sales Support Specialist
Builds
Scientific equipment, consumables, and spare parts for research, government, university, food, industrial, and clinical laboratories.
Domain
Life Sciences / Laboratory Instrumentation
Deliverable
product features
Required skills
Quotation preparation, Order management, CRM/ERP system usage, Cross-selling identification, Stakeholder coordination, Technical product knowledge
Preferred skills
Laboratory experience, Internal sales experience, Customer-facing experience
Responsibilities
Act as primary point of contact for customer enquiries via phone and email, Prepare and manage quotations for scientific equipment, Process customer orders and provide updates on stock availability, Support external sales team with product enquiries, Qualify inbound opportunities and identify cross-selling opportunities, Maintain accurate customer records in CRM system
Seniority
Individual Contributor, Mid-level