(Junior) Key Account Manager im Veranstalterservice - Konzerte, Kultur & Events (m/w/d)
Core
Personal account management for event organizers (concerts, culture, events) via email and phone, serving as the first point of contact for ticketing questions and providing professional consultation on sales measures.
Role type
Junior Key Account Manager
Builds
Event organizer onboarding and platform adoption
Domain
Event industry / Ticketing
Deliverable
client delivery
Required skills
Customer relationship management, data management, event setup, new customer acquisition, onboarding, process improvement, training delivery
Preferred skills
Commercial training, hospitality background, digital tool proficiency
Responsibilities
Contact and support event organizers, maintain data and set up events, consult on ticket sales measures, acquire new customers, onboard new organizers, contribute to internal process improvements, conduct training and workshops
Seniority
Junior, hands-on IC
