Cinema Worker Level 2
Core
Support day-to-day operations of a cinema entertainment complex, ensuring guests enjoy a welcoming and seamless experience through customer service, food/beverage service, and facility maintenance.
Role type
Cinema operations associate (Level 2)
Builds
Cinema entertainment experiences for patrons
Domain
Entertainment / Hospitality
Deliverable
product features
Required skills
Customer service, cash handling, POS/ticketing systems, food and beverage preparation, stock management, queue management, basic maths, English
Preferred skills
Previous cinema experience, RSA certification, upselling techniques
Technologies
POS registers, ticketing systems
Responsibilities
Deliver high standards of customer service and address minor feedback, operate POS registers and ticketing systems, prepare and serve food and beverages, conduct ticket checks and auditorium inspections, maintain cleanliness and safety of public and back-of-house areas, manage cash and stock levels.
Seniority
Entry-level to Junior, hands-on IC